Terms and Conditions of contract
Web Development Terms and Conditions - Please read carefully
The following terms and conditions apply to all web site design
services offered by CloudNine Internet Solutions. By ordering services
from CloudNine Internet Solutions you are agreeing to the following terms
and conditions.
We reserve the right to refuse to construct a web site which
we may judge as unfit due to content or otherwise. This includes,
but is not limited by, sites containing adult oriented material
such as pornography, sites which promote hatred towards persons
belonging to any ethnic group, religion or sexual orientation
and sites which infringe copyright or are contrary to UK laws.
The acceptance of a commission shall be deemed as a contractual
agreement between the client and CloudNine Internet Solutions.
CloudNine Internet Solutions cannot always guarantee to start
work immediately on a commission but will arrange a date with
the client as to when work can commence.
All material, both text and images, supplied by the client and
used in the construction of the client's web site, will remain
the client's property. All such material will be assumed to
be the property of the client and free to use without fear of
breach of copyright laws.
The copyright for all material provided by CloudNine Internet Solutions, such as HTML code, graphics, photographs and text,
will remain the property of CloudNine Internet Solutions until
such time as payment has been made in full whereupon they will
become the property of the client.
CloudNine Internet Solutions makes every effort to design pages
which display acceptably in the most popular current browsers,
but cannot accept responsibility for pages which do not display
acceptably in old versions of browsers.
CloudNine Internet Solutions will submit a client's website
to several of the major search engines as part of the design
commission. If a client wishes CloudNine Internet Solutions
to promote a web site as a separate commission, CloudNine Internet Solutions will make every reasonable effort to promote the
website effectively but cannot guarantee high placings in search
engine results.
CloudNine Internet Solutions can accept no responsibility or
liability if any search engine, online directory or search site,
submitted to as part of a web site promotion commission, chooses
not to list a client's web site.
CloudNine Internet Solutions will initially place the client's
website on one of CloudNine Internet Solutions's demonstration
servers in order that the client may view and comment upon the
website's progress. When both CloudNine Internet Solutions
and the client agree that the website meets the criteria agreed
during the commissioning process, CloudNine Internet Solutions
will invoice the client for the full amount due for the commission.
On receipt of payment, CloudNine Internet Solutions will publish
the website on the client's server, or provide the source code
for the site via a download (or cd-rom disk) for the client
to upload.
If at any point during the Website Development Cycle a client
wishes to cancel, they may do so but will be invoiced an amount
that CloudNine Internet Solutions judges to be proportional
to the amount of work completed on the commission.
If, during the Website Development Cycle, the client does not
supply the content required in order to complete the commission
within a reasonable amount of time, CloudNine Internet Solutions
will consider that the client wishes to cancel the commission.
CloudNine Internet Solutions expects payment by cheque, cash
or Paypal within 14 days of the date on the invoice.
Any payment returned by the bank will incur a £15 administration
charge. This will be invoiced and will be added to the total
outstanding debt owed by the customer.
CloudNine Internet Solutions does not undertake to maintain
or update a client's website as part of the design commission.
If a client wishes CloudNine Internet Solutions to maintain
or update a web site as a separate commission, CloudNine Internet Solutions will negotiate with the client a maintenance contract
appropriate to the amount of work required. Web site maintenance
may also be undertaken on a time and materials basis if the
client so wishes.
CloudNine Internet Solutions reserves the right to alter prices
at any time without notice. If a client has commissioned any
services from CloudNine Internet Solutions prior to a change
in prices, that commission will not be subject to any increase,
but any subsequent commission may be subject to an increase.
By agreeing to these terms and conditions your statutory rights
are not affected.
CloudNine Internet Solutions reserves the right to change or
modify any of the terms and conditions contained in the Terms
and Conditions.
If you have any complaints about the quality of service you
have received from CloudNine Internet Solutions please contact
us, or write to us at
CloudNine Internet Solutions
21 Banner Street
Lower Ince
Wigan
Lancashire
WN3 4NA
Telephone : 01942 514421
stating the full nature of your complaint. We take customer
satisfaction very seriously and will investigate your complaint
promptly and thoroughly.
T&C last updated 1st July 2005
